Posted Date : October 07,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-2211
Government Authority located in Canyon Lake, California; USA based organization looking for expert vendor for information technology support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide information technology support services to the government authority located in Canyon Lake, CA.
- Desktop Application Support: Perform basic support functions including installation of PC’s, laptops, printers, and software; diagnosing and correcting desktop application problems, configuring laptops and desktops for standard applications, identifying and correcting hardware problems, and performing advanced trouble shooting. Assist designated City personnel with hardware and software purchases as necessary.
- Server Administration Services: Manage computer network and associated hardware, software, communications, and operating system necessary for the quality, security, performance, availability, recoverability, and reliability of the system. Ensure scheduled preventative maintenance for equipment is promptly performed. Develop back-up plans and procedural documentation. Support of specialized software programs of the City as it relates to the server(s) and related hardware. Management of user logins and security. Coordinate repair and maintenance work with contracted repair vendors and ensure repairs are conducted in a timely fashion.
- Network Administration Services: Scope of activity includes all City network equipment including switches, firewalls, routers, and other security devices. The scope may also include primary installation and maintenance of printers, network copiers/scanners, etc. as deemed necessary. Monitor network performance and capacity management services. - Strategic Planning: Provide technical leadership for server technology issues. Make
recommendations for future purchasing and technology needs. Install new servers, software and hardware, and transfer data when required.
- Cloud Server Migration & Management: Perform the process of migrating the City’s local data, applications, and other elements of the City’s physical network, to a cloud computing environment, for the purpose of hosting and managing the City’s applications and data in the most effective, performance, and secured IT environment possible.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location
Budget :
Deadline to Submit Proposals: October 21,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-2211
Government Authority located in Canyon Lake, California; USA based organization looking for expert vendor for information technology support services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide information technology support services to the government authority located in Canyon Lake, CA.
- Desktop Application Support: Perform basic support functions including installation of PC’s, laptops, printers, and software; diagnosing and correcting desktop application problems, configuring laptops and desktops for standard applications, identifying and correcting hardware problems, and performing advanced trouble shooting. Assist designated City personnel with hardware and software purchases as necessary.
- Server Administration Services: Manage computer network and associated hardware, software, communications, and operating system necessary for the quality, security, performance, availability, recoverability, and reliability of the system. Ensure scheduled preventative maintenance for equipment is promptly performed. Develop back-up plans and procedural documentation. Support of specialized software programs of the City as it relates to the server(s) and related hardware. Management of user logins and security. Coordinate repair and maintenance work with contracted repair vendors and ensure repairs are conducted in a timely fashion.
- Network Administration Services: Scope of activity includes all City network equipment including switches, firewalls, routers, and other security devices. The scope may also include primary installation and maintenance of printers, network copiers/scanners, etc. as deemed necessary. Monitor network performance and capacity management services. - Strategic Planning: Provide technical leadership for server technology issues. Make
recommendations for future purchasing and technology needs. Install new servers, software and hardware, and transfer data when required.
- Cloud Server Migration & Management: Perform the process of migrating the City’s local data, applications, and other elements of the City’s physical network, to a cloud computing environment, for the purpose of hosting and managing the City’s applications and data in the most effective, performance, and secured IT environment possible.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location
Budget :
Deadline to Submit Proposals: October 21,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$