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CC-0739 - USA (Michigan) - Call Center Services - Deadline November 17,2015

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Posted Date : October 30,2015
RFP ID: CC-0739
Government Authority located in Michigan; USA based organization looking for expert vendor for call center services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide 24 X 7 call center services for telephonic crisis and referral support for behavioral health emergencies for citizens.
(2) Approximate historical call volume was 1,100 to 1,400 calls per month.
(3) A pre-proposal conference was held on October 12, 2015.
(4) Contract period will be for three years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: November 17,2015

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