Posted Date : September 27,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MRB-14063
Government Authority located in Michigan; USA based organization looking for expert vendor for utilities outreach and engagement support services.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide utilities outreach and engagement program support services. Manage planning and logistics, develop outreach materials, conduct media outreach, assist with video development and editing, manage social media.
1) Outreach planning
a) Conduct a kick-off meeting with the Utilities Team (deliverable)
b) Convert the current Stormwater Outreach and Marketing Plan into a phased action plan. Metrics of success and reporting (deliverable) must include:
i) number of customers engaged for each activity
ii) expected time for implementation of each activity
iii) anticipated resources for each activity iv) stakeholders and community groups to be engaged
c) A further refined Outreach Tactical Guide on the best way to reach/interact with various groups/people/interests. This would also emphasize underserved customers.
i) This effort may include:
(1) Identifying leadership
(2) Maintaining current contact information (deliverable)
(3) Provide outreach strategy for reaching each customer
2) Outreach coordination
a) Upon the completion of the Outreach Tactical Guide, the Consultant will coordinate with subject matter experts on a monthly basis to review progress (deliverable)
3) Community engagement/planning/activities/events
a) Identify, plan and execute (deliverable) events to promote Stormwater and/or Utilities as appropriate. This may include community presentations, tabling at events, coordinating events, and any events deemed necessary to garner community support and press coverage.
b) Conduct direct outreach to Customers at events and/or meetings.
c) Plan and attend already scheduled community events, or evaluate the return on investment for new events that may yield additional benefits for some or all Utilities.
d) Provide logistical support and coordinate the transport of collateral materials on-site.
e) Identify any additional resources for outreach events and determine feasibility.
f) Coordinate and schedule staff, volunteers, and staff expertise most appropriate to be at events.
g) Conduct direct outreach to leaders of key community groups to promote the Stormwater/Utilities objectives when approved by City Staff.
4) Messaging
a) Working with existing Stormwater Outreach and Marketing Plan and staff to develop messages and materials that speak to groups or individuals interests to garner understanding and support for Ann Arbor’s Utilities system.
b) Schedule and coordinate with the Communication specialists on social media posts and send proposed content.
(2) A pre-proposal meeting will be held on October 9, 2019.
(3) All questions must be submitted no later than October 16, 2019.
(4) Contract period will be for three years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 01,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : MRB-14063
Government Authority located in Michigan; USA based organization looking for expert vendor for utilities outreach and engagement support services.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide utilities outreach and engagement program support services. Manage planning and logistics, develop outreach materials, conduct media outreach, assist with video development and editing, manage social media.
1) Outreach planning
a) Conduct a kick-off meeting with the Utilities Team (deliverable)
b) Convert the current Stormwater Outreach and Marketing Plan into a phased action plan. Metrics of success and reporting (deliverable) must include:
i) number of customers engaged for each activity
ii) expected time for implementation of each activity
iii) anticipated resources for each activity iv) stakeholders and community groups to be engaged
c) A further refined Outreach Tactical Guide on the best way to reach/interact with various groups/people/interests. This would also emphasize underserved customers.
i) This effort may include:
(1) Identifying leadership
(2) Maintaining current contact information (deliverable)
(3) Provide outreach strategy for reaching each customer
2) Outreach coordination
a) Upon the completion of the Outreach Tactical Guide, the Consultant will coordinate with subject matter experts on a monthly basis to review progress (deliverable)
3) Community engagement/planning/activities/events
a) Identify, plan and execute (deliverable) events to promote Stormwater and/or Utilities as appropriate. This may include community presentations, tabling at events, coordinating events, and any events deemed necessary to garner community support and press coverage.
b) Conduct direct outreach to Customers at events and/or meetings.
c) Plan and attend already scheduled community events, or evaluate the return on investment for new events that may yield additional benefits for some or all Utilities.
d) Provide logistical support and coordinate the transport of collateral materials on-site.
e) Identify any additional resources for outreach events and determine feasibility.
f) Coordinate and schedule staff, volunteers, and staff expertise most appropriate to be at events.
g) Conduct direct outreach to leaders of key community groups to promote the Stormwater/Utilities objectives when approved by City Staff.
4) Messaging
a) Working with existing Stormwater Outreach and Marketing Plan and staff to develop messages and materials that speak to groups or individuals interests to garner understanding and support for Ann Arbor’s Utilities system.
b) Schedule and coordinate with the Communication specialists on social media posts and send proposed content.
(2) A pre-proposal meeting will be held on October 9, 2019.
(3) All questions must be submitted no later than October 16, 2019.
(4) Contract period will be for three years.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: November 01,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$