Posted Date : December 03,2018
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-20518
Government Authority located in Michigan; USA based organization looking for expert vendor for Phone System Replacement.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Phone System Replacement for the purchase of an upgrade/replacement to its existing phone system, to provide information that assists the Bidder to bid the engineering, hardware, labor, and project management to complete the system upgrades.
- Provide a new on-premise phone system with voicemail and requested features Provide, place, and configure 337 new handsets. Include removal of all existing handsets and obsolete telephone equipment.
- to replace it with a modern IP-based phone system, connected to a SIP or PRI circuit provided, designed to use SIP trunks, and should also utilize POTS lines (FXS/FXO ports) for fax/911 redundancy – allowing for 8 ports per building. to replace all of the current NEC handsets.
- Distinguish internal calls from external calls and route to appropriate groups. Incoming callers must have the option to transfer out of a call path/control to a directed number, central answering position, and/or specific extension. Missed call log for internal and external calls. On hold light for internal and external calls. Company directory. Soft keys / soft buttons on all handsets. Automatic Call Back (Redial), Call Block, Call Forwarding, Call Hold, Call Park, Busy Override, Call Pick-up (Directed and Group), Call Waiting, Call Queuing, Camp-on (Call Waiting) Conference Calling, Day/Night Class of Service) Direct Inward Dial (DID), Direct Outward Dial (DOD), Do Not Disturb, Flexible Numbering Plan, Incoming Call Identification (Caller ID: Name, Number, Last Number Redial) Least Cost Routing, Music/Message on Hold, Night Ring Assignments, Survivability in the event of a WAN outage, Remote Diagnosis, Remote Moves, Adds and Changes, Restrictive Station Control, Station to Station Dialing (3, 4 or 5 digit), System Security Codes, Toll Restriction (0 /1 Access, By Area Code), Trunk Hunting (Inbound and Outbound), Call Recording on Demand
- telephone system shall be capable of being administered a web browser attached to the network. The System administrator shall be capable of complete system back-up and full system restoration from a previously saved configuration. System reporting shall include, but not be limited to: Real time trunk and gateway status, Historical trunk and gateway utilization for administrator defined period, Status of all system and call routing components, Real time Station status, Real time call trace capability, call detail reporting (call auditing, web-based preferred, minimum 30 days of data).
- Unified Communications Application / Soft Phone- Phone system must have an available communications application or softphone application that is compatible with Windows, Android, MAC, and IOS devices. The unified communications application or softphone application should support at a minimum basic internal and external call functions, voicemail functions, and e911 compliance on network.
(2) A Pre-bid meeting will be held on December 14, 2018.
(3) All question must be submitted no later than December 21, 2018.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 08,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Image may be NSFW.
Clik here to view.
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-20518
Government Authority located in Michigan; USA based organization looking for expert vendor for Phone System Replacement.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Phone System Replacement for the purchase of an upgrade/replacement to its existing phone system, to provide information that assists the Bidder to bid the engineering, hardware, labor, and project management to complete the system upgrades.
- Provide a new on-premise phone system with voicemail and requested features Provide, place, and configure 337 new handsets. Include removal of all existing handsets and obsolete telephone equipment.
- to replace it with a modern IP-based phone system, connected to a SIP or PRI circuit provided, designed to use SIP trunks, and should also utilize POTS lines (FXS/FXO ports) for fax/911 redundancy – allowing for 8 ports per building. to replace all of the current NEC handsets.
- Distinguish internal calls from external calls and route to appropriate groups. Incoming callers must have the option to transfer out of a call path/control to a directed number, central answering position, and/or specific extension. Missed call log for internal and external calls. On hold light for internal and external calls. Company directory. Soft keys / soft buttons on all handsets. Automatic Call Back (Redial), Call Block, Call Forwarding, Call Hold, Call Park, Busy Override, Call Pick-up (Directed and Group), Call Waiting, Call Queuing, Camp-on (Call Waiting) Conference Calling, Day/Night Class of Service) Direct Inward Dial (DID), Direct Outward Dial (DOD), Do Not Disturb, Flexible Numbering Plan, Incoming Call Identification (Caller ID: Name, Number, Last Number Redial) Least Cost Routing, Music/Message on Hold, Night Ring Assignments, Survivability in the event of a WAN outage, Remote Diagnosis, Remote Moves, Adds and Changes, Restrictive Station Control, Station to Station Dialing (3, 4 or 5 digit), System Security Codes, Toll Restriction (0 /1 Access, By Area Code), Trunk Hunting (Inbound and Outbound), Call Recording on Demand
- telephone system shall be capable of being administered a web browser attached to the network. The System administrator shall be capable of complete system back-up and full system restoration from a previously saved configuration. System reporting shall include, but not be limited to: Real time trunk and gateway status, Historical trunk and gateway utilization for administrator defined period, Status of all system and call routing components, Real time Station status, Real time call trace capability, call detail reporting (call auditing, web-based preferred, minimum 30 days of data).
- Unified Communications Application / Soft Phone- Phone system must have an available communications application or softphone application that is compatible with Windows, Android, MAC, and IOS devices. The unified communications application or softphone application should support at a minimum basic internal and external call functions, voicemail functions, and e911 compliance on network.
(2) A Pre-bid meeting will be held on December 14, 2018.
(3) All question must be submitted no later than December 21, 2018.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 08,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Image may be NSFW.
Clik here to view.
